Product Information
What is Blackray?
Blackray is an AI-powered tool specifically designed for product managers. It offers a variety of features, such as an AI writer for creating complex documents including customer insights and deep links from connected applications, like Product Requirement Documents (PRD); a research assistant for accessing customer insights from multiple apps and documents; competitor BI for researching competitors and their product offerings; a collection feature to organize links, insights, quotes, and more; and a customer call scheduling function to arrange research calls with the right customers. Blackray helps product managers streamline their workflows and make informed decisions based on data.
How to use Blackray?
To use Blackray, product managers can first connect their apps like Confluence, Google Suite, and Salesforce. They can then leverage Blackray's features, such as the AI writer for generating complex documents with research insights, competitor analysis, and links. The research assistant allows searching across multiple apps for customer insights, while competitor BI helps study rival products. Collections organize links and insights, and the AI insights feature identifies feature requests and issues to create comprehensive PRDs.
Core Functions of Blackray
AI writer (for creating complex documents including customer insights and deep links)
Research assistant (for accessing customer insights from multiple apps and documents)
Competitor BI (for researching competitors and their product offerings)
Collection feature (for organizing and sharing links, insights, quotes, etc.)
Customer call scheduling (for arranging research calls with the right customers)
AI insights (for finding feature requests, pain points, and competitor mentions)
Usage Scenarios of Blackray
- Optimize document creation by integrating customer insights and deep links
- Easily gather valuable customer insights from multiple apps and documents
- Stay updated on competitors' products and services
- Efficiently organize and share important links, insights, and references
- Schedule research calls with relevant customers to gather feedback
- Identify feature requests, pain points, and competitor mentions to support decision-making
Common Questions about Blackray
What types of documents can the AI writer create?
How to use the research assistant to obtain customer insights?
Can I use Blackray to research my competitors and their product offerings?
How does the Collections feature help my workflow?
How does the customer call scheduling assist in arranging research calls?
What insights can be found using the AI insights feature?
