Product Information
What is Rep?
Rep AI Homepage is Shopify's first AI sales assistant chatbot, delivering a personalized shopping experience for e-commerce. Powered by two AI technologies—the Rescue algorithm and ChatGPT—it offers customers a tailored shopping journey.
How to use Rep?
Using the Rep AI homepage, merchants can start a free trial or book a demo. The AI scans the merchant's website and provides a ChatGPT-powered conversational shopping assistant in chat. It handles the entire shopping experience, including checkout, all within chat. Merchants can ask Rep any website-related questions for contextually relevant answers. Rep understands natural language to recommend products for upselling and increasing average order value. Additionally, the AI uses Rescue algorithms to predict when shoppers are about to leave and guide them back via conversation. Rep also offers multilingual support, contextual conversations, and 24/7 availability.
Core Functions of Rep
ChatGPT-Powered Conversational Shopping Assistant
AI Continuously Scans Websites for Updates
AI Answers Product-Related Questions Conversationally
Support for Multilingual
Help Shoppers Quickly Find What They Need
Recommend Relevant Products for Upselling
Rescue Algorithm Predicts Shopper Departure and Guides Them Back via Conversation
Usage Scenarios of Rep
- Personalized and guided shopping experience
- Boost conversion rates
- Increase average order value
- Improve customer engagement and satisfaction
- Effectively guide customers to suitable products
- Recommend relevant products to customers
- Boost e-commerce sales
Common Questions about Rep
No common questions available, please contact customer service for details
