Product Information
What is Salesken?
Salesken is an AI sales assistant that provides real-time insights into sales representatives' performance during calls to enhance customer engagement and close more deals.
How to use Salesken?
1. Onboard: Connect your CRM, dialer, and video conferencing tools to Salesken. 2. Detect: Analyze each sales conversation and identify gaps. 3. Fix: Provide real-time assistance to improve outcomes.
Core Functions of Salesken
Sales scoring
Transcription and recording
Coaching and learning
Call monitoring
Summaries and recommendations
Reporting
Call Recording
Revenue insights and predictability
Real-time prompts
360-degree sales activity management
Post-call analysis
Omnichannel
Cloud calling
Correlation analysis
Performance insights
AI automatic quality assurance
CRM and QA automation
Call and snippet library
Usage Scenarios of Salesken
- Sales
- Campaigns
- People
- Industry
Common Questions about Salesken
Is my data safe?
Will my customers know the call is being recorded?
If we already use a chatbot, why do we need another conversation intelligence tool?
Can anyone listen to my agent's calls with customers?
Can I share conversations with people outside my organization?
