Product Information
What is Smart Ask?
Zhiwen is a platform that leverages artificial intelligence technology to automate customer interactions. By building a knowledge base, Zhiwen can instantly respond to customer inquiries, reducing customer service costs and enhancing user satisfaction.
How to use Smart Ask?
With Zhiwen, upload documents to create a business-relevant knowledge base. Connect it to your Zhiwen phone number and social media accounts for 24/7 service that handles common questions and routes important ones to your business line.
Core Functions of Smart Ask
Quickly Answer Customer Questions
Knowledge Base Creation
Integration with Phone Numbers and Social Media
Available 24/7
Usage Scenarios of Smart Ask
- Automated customer service
- Efficiently handle customer interactions
- Reduce Customer Service Costs
Common Questions about Smart Ask
What is Zhiwen, and how does it improve customer interactions?
How does Zhiwen count questions, and what does this mean?
Can I customize Zhiwen to meet my specific needs?
How quickly can I connect Zhiwen to my platform?
Can I get a personalized demo?
