Product Information
What is Elastix?
More than just a PBX, with Elastix, you can communicate with customers anywhere via voice, video, and live chat. Built-in video conferencing, website live chat, and smartphone apps ensure your agents stay productive with a unified mobile solution. Run your PBX on-premise (Linux or Windows), in a cloud account, or hosted by 3CX – the choice is yours! Achieve an affordable solution using any IP phone and SIP trunk – with no vendor lock-in.
How to use Elastix?
Elastix is a communication solution that goes beyond traditional PBX, helping businesses communicate with customers through various methods such as voice, video, and real-time chat, while providing a unified mobile work experience.
Core Functions of Elastix
Voice Chat
Usage Scenarios of Elastix
- Communicating with customers via voice, video, and live chat
- Conducting built-in video conferences
- Providing live chat customer support on websites
- Enabling mobile office work via smartphone apps
- Managing PBX features like voicemail, fax, call recording
- Handling office emails, instant messaging, and integrated CRM
Common Questions about Elastix
What does Elastix do?
How do I use Elastix?
What are the core features of Elastix?
What are the use cases for Elastix?
