Product Information
What is Bornevia?
Bornevia is a simple team helpdesk software that centralizes all customer service emails, Twitter, Facebook, and live chat conversations in one place. It empowers everyone on the team with multi-channel support, installs chat widgets for real-time conversations with online visitors to boost conversions, manages all support tickets via web or mobile apps, and integrates with other applications through its API.
How to use Bornevia?
Bornevia is a team helpdesk software that consolidates customer service emails, Twitter, Facebook, and live chat conversations into a single platform, streamlining multi-channel customer support and fostering team collaboration.
Core Functions of Bornevia
Inbox Management
Customer service
Usage Scenarios of Bornevia
- Integrate customer service emails, Twitter, Facebook, and live chat conversations
- Team collaboration for multi-channel customer support
- Engage with online visitors via live chat widgets and boost conversions
- Manage all support tickets via web or mobile apps
- Integrate with other applications via API
Common Questions about Bornevia
What does Bornevia do?
How do I use Bornevia?
What are the core features of Bornevia?
What are the use cases for Bornevia?
