Product Information
What is Espocrm?
EspoCRM is an open-source CRM (Customer Relationship Management) software that allows you to view, input, and evaluate all company relationships, regardless of their type. Whether it's people, companies, projects, or opportunities—everything is managed through a simple and intuitive interface. It's written in PHP and JavaScript.
Customization
One of the main advantages of our EspoCRM software is its complete customizability. We strive to create solutions tailored to the needs of various businesses and industries, avoiding a "one-size-fits-all" approach or requiring hefty expenses for customization. You can create new fields, add them to existing forms, link them together, or even develop your own entities.
EspoCRM is entirely free to use (distributed under GPLv3), with no restrictions on size, customization, or the number of users.
They offer different plugin packages to extend the free version (one-time fee).
For example, if you wish to automate processes, you can purchase a plugin that includes a drag-and-drop workflow extension.
Feel free to try the demo at: http://demo.EspoCRM.de/advanced/
If you need assistance, check out the documentation: https://www.EspoCRM.com/documentation/
Or visit the very friendly forum: https://forum.EspoCRM.com/
How to use Espocrm?
EspoCRM is an open-source CRM that helps businesses view, enter, and evaluate company relationships in an intuitive, highly customizable interface, with a free core version.
Core Functions of Espocrm
Lightweight
Configurable
Social Feed
Workflow Automation
Multilingual
Inventory Management
Usage Scenarios of Espocrm
- Automate routine operations like making calls, sending invoices, and marketing emails.
- Manage customer relationships, track sales opportunities, and optimize marketing plans.
- Use workflows to automatically send follow-ups, create calls, tasks, and update records based on defined conditions.
- Integrate with email and Outlook calendars to sync data and track all customer interaction history.
- Use customizable dashboards for quick access to work information and analytics.
- Manage customer relationships in industries like wholesale retail, e-commerce, banking, call centers, manufacturing, education, and real estate.
Common Questions about Espocrm
What does EspoCRM do?
How do I use EspoCRM?
What are the core features of EspoCRM?
What are the application scenarios for EspoCRM?
