Product Information
What is Helloumi?
Helloumi is a conversational commerce manager that integrates major instant messaging applications on a single platform. It enables you to engage with users in real-time through natural conversations. The multi-agent feature makes it ideal for teams to efficiently provide support, communicate, or drive sales.
With its built-in CRM, you can create support tickets, linking chats and orders seamlessly on one interface. Empower yourself with automation features like conditional auto-replies and a no-code chatbot builder to deliver exceptional customer service. Additionally, integrate payment gateways to facilitate in-chat payments, record transactions in the CRM, and generate automated receipts for users—boosting sales conversions by up to 300%.
How to use Helloumi?
Helloumi is a conversational business management platform that integrates mainstream instant messaging applications into a single interface, enabling teams to communicate with users in real time for efficient support, interaction, or sales.
Core Functions of Helloumi
Robotics
Chatbot
Conversational commerce
Customer service
Usage Scenarios of Helloumi
- Teams efficiently conduct customer support.
- Teams engage in internal communication.
- Teams perform product sales.
- Create support tickets through integrated CRM.
- Boost sales conversion with in-chat payment features.
- Enhance customer service with automation (e.g., auto-replies, no-code chatbots).
Common Questions about Helloumi
What does Helloumi do?
How do I use Helloumi?
What are the core features of Helloumi?
What are the use cases for Helloumi?
