Product Information
What is Imsupporting?
IMsupporting is a UK-based live chat service provider.
Boost your website sales by adding an "online" salesperson to your site!
The live chat software is 100% web-based, so no downloads are required. IMsupporting offers a 100% free trial, so simply sign up and log in to get started.
You can have the chat solution up and running in just minutes.
Instant access starts at just £9.99 per month, with no downloads needed.
Some popular features include:
- SSL encryption
- Real-time visitor monitoring and tracking
- Operator access and operator transfer / SOS help ("Request Assistance")
- Canned messages
- Foresight technology (see what the user is typing before they send it)
- Offline message logging
- Ticketing system
And much more.
How to use Imsupporting?
IMsupporting provides AI-based real-time chat software services, designed to help businesses boost website sales, handle customer inquiries instantly, and optimize customer support experiences with intelligent automation and real-time analytics.
Core Functions of Imsupporting
Online chat
Real-Time Customer Service Chat
Visitor tracking
Customer service
Chat History
Real-time support chat
Visitor tracking
Usage Scenarios of Imsupporting
- Boost website sales by acting as an 'online salesperson' to engage with visitors.
- Instantly handle common customer inquiries through AI-integrated chat systems, reducing wait times.
- Answer customer questions about orders, technical issues, and billing.
- Provide internal support to employees, such as queries about company remote work policies.
- Generate accurate, context-relevant responses using company documents, FAQs, and knowledge bases via AI.
Common Questions about Imsupporting
What does IMsupporting do?
How do I use IMsupporting?
What are the core features of IMsupporting?
What are the use cases for IMsupporting?
