Product Information
What is Moderatekit?
ModerateKit brings powerful AI moderation to your Gainsight community.
Topic and reply moderation
Our moderation tool categorizes and reviews all posts. Then, based on your specific community guidelines, it flags them as spam or junk. You can even provide ModerateKit with internal guidelines or edge cases for moderation. In addition to your community rules or code of conduct, ModerateKit adds extra moderation for spam, NSFW, and other abusive content, such as unwanted commercial or ad-type posts.
Topic and reply optimization
ModerateKit will optimize your community topics and replies to improve content, spelling, grammar, and auto-translate non-English content.
Auto-reply bot
Our auto-reply bot, currently in beta, can reply to posts in your community. You can provide the bot with company and product "knowledge," which gives the bot context to help answer questions posed in the community.
ModerateKit: Making Gainsight communities serve again!
How to use Moderatekit?
ModerateKit offers powerful AI moderation for the Gainsight customer community platform, managing and optimizing content quality while automating some replies.
Core Functions of Moderatekit
Moderation Tools
Community-based
Community Management
Zapier integration
Review
Zapier integration
Content Moderation
Usage Scenarios of Moderatekit
- Review community posts and replies, approving, flagging as spam, or deleting based on community guidelines.
- Detect spam, NSFW content, and other abuses like unwanted commercial or ad posts.
- Optimize community topics and replies, improving content layout, spelling, and grammar.
- Automatically translate non-English content to enhance multilingual community experiences.
- Use automated reply bots to answer community questions with company and product knowledge.
Common Questions about Moderatekit
What does ModerateKit do?
How do I use ModerateKit?
What are the core features of ModerateKit?
What are the application scenarios for ModerateKit?
