Mopinion

To succeed in an increasingly complex and digital world, you need assistance in identifying what your customers want and need. At Mopinion, we provide you with an all-in-one user feedback software that empowers your digital teams to take action across all digital touchpoints (Web, Mobile, Email). Mopinion enables its users to create customizable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and triggers them based on rules like mouse movements, time spent on a page, exit intent, and more. It also features comprehensive visualization with customizable dashboards, along with text analysis and smart tagging capabilities. To facilitate feedback or collaboration among digital team members, users can leverage proactive alerts, role-based views, and integrations with PM tools like Trello or Asana. Mopinion takes feedback a step further by offering in-depth analysis opportunities. With real-time data visualization in customizable dashboards and charts, users can quickly and efficiently digest large volumes of data. Our "one-stop shop" includes: - Slide-in surveys - Modal feedback - Visual feedback - More complex surveys with question routing - In-depth analysis, including text analysis, sentiment analysis, smart tagging, and more - Advanced data visualization with loop filtering and customizable dashboards - Action management features - Fully customizable dashboard grids - Feedback translation (Enterprise package only)

Mopinion is an all-in-one user feedback software designed to assist digital teams in collecting and analyzing user feedback across all digital touchpoints (websites, mobile apps, emails), thereby understanding customer needs and enhancing the digital customer experience.