Reputate

Reputate is a SaaS product designed to work alongside popular e-commerce platforms. It aims to help you attract high-quality customers while retaining your best ones. Keep high-value customers close and bring back those who’ve drifted away. Securing customer orders is challenging, but the effort you invest is often worth it—if not more. Losing customers, especially big spenders, can significantly impact your bottom line. So, how does Reputate help? With 8 trigger messages crafted to win customers back, Reputate engages with them after they place an order, ensuring each receives the right message at the right time—maximizing your chances of bringing them back to your business. **Industry-Leading Message Composer** We provide an advanced message composer that allows you to drag, drop, and visually preview message changes. This enables you to perfectly tailor content for each trigger. **Gather More Positive, High-Quality Reviews** The customers who leave you the most detailed and highly rated reviews are those loyal to you and your brand. What if you could identify and specifically ask them to review you? On the flip side, 22% of potential buyers will skip your business after reading just one negative review. What if you could address concerns before they’re published? These two simple actions lead to a significant boost in both your review scores and their quality.

Reputate is a SaaS product designed to help e-commerce businesses attract and retain high-quality customers, recover lost customers, and enhance customer loyalty and brand reputation through triggered messages and review management.