Product Information
What is Trustspot?
Our Story
Reviews should be easy and affordable—that’s our vision. In 2013, TrustSpot co-founders Ryan Haidinger and Larry VandenHandel were managing mid-sized e-commerce companies and grew frustrated with existing review solutions. They knew that reviews and user-generated content were pillars of growth and conversion optimization, but found the current state of review solutions not only overpriced but also poorly designed. Whether you run an e-commerce store, a mortgage firm, an online service, or an offline business: you’ll love our review solution because it was built by business owners for business owners. That’s our promise.
If you’re a small business, operating lean is essential to ensure every dollar spent maximizes ROI. Other review solutions come with three common frustrations: lack of features, high costs, and poor support. Our vision is to provide a powerful, feature-rich marketing system that’s affordable, delivers results, and comes with amazing support from day one. TrustSpot was founded in 2015 to bring this vision to life.
While other companies invest heavily in sales teams to "hard sell" and mislead people into signing long-term contracts, we invest in R&D and support. Our competitors charge $600+ per month because their workforce is 90% salespeople; their sole mission is to lock you into contracts, cash the check, and disappear. We invest in support and outstanding features—not salespeople. That’s the TrustSpot difference, and we’re proud to be the only review platform offering 365-day live chat support with no contracts required.
Despite being the "new kid" in the market, TrustSpot has carved out its place in the review industry to challenge the established giants. It just goes to show that with a great product, fair pricing, and exceptional customer service—anything is possible.
How to use Trustspot?
TrustSpot is a review solution and marketing system designed to help businesses of all types collect, verify, and showcase customer reviews and user-generated content affordably and easily, boosting brand credibility and conversion rates.
Core Functions of Trustspot
Feedback Collection
Company Reviews
Product reviews
Scoring
Feedback collection, company reviews, product reviews, ratings
Usage Scenarios of Trustspot
- E-commerce stores collecting product and company reviews
- Mortgage companies gathering customer feedback
- Online service providers managing user reviews
- Offline service businesses showcasing customer satisfaction
- Subscription box companies building brand and online credibility
- Businesses enhancing company reputation through genuine customer reviews
Common Questions about Trustspot
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