Product Information
What is Sift?
Keatext is a Montreal-based company founded in 2010 by Dr. Narjès Boufaden. As an emerging player in the field of text analysis, Keatext assists companies in better managing and extracting actionable insights from unstructured information by providing efficient, adaptable, and user-friendly solutions for natural language processing.
Keatext's latest innovation is SIFT: a robust cloud-based text analysis and reporting platform capable of scaling within minutes to process thousands of text reviews. SIFT employs natural language processing techniques to analyze unstructured customer feedback, such as reviews, emails, product evaluations, call center transcripts, and open-ended survey responses. Core features include the ability to import and export data, sentiment analysis, topic detection, integration with Salesforce, data visualization, and collaborative reporting. Without requiring hard-coded logic or complex IT integrations, SIFT is ready to use and accessible to marketing, product, and support teams, regardless of their natural language processing expertise.
How to use Sift?
SIFT is a powerful cloud-based text analysis and reporting platform using NLP to analyze unstructured customer feedback, helping businesses derive actionable insights.
Core Functions of Sift
Natural Language Processing
Usage Scenarios of Sift
- Analyze customer reviews.
- Analyze emails.
- Analyze product reviews.
- Analyze call center records.
- Analyze open-ended survey responses.
- For market, product, and support teams.
Common Questions about Sift
What does SIFT do?
How do I use SIFT?
What are the core features of SIFT?
What are the use cases for SIFT?
