Product Information
What is Text app?
Text App is an AI-first customer service platform that combines live chat, helpdesk ticketing, AI chatbots, and automation tools in an intuitive workspace. Built for speed, scalability, and customer satisfaction, it enables organizations to deliver consistent support across channels while reducing workload and operational costs. The platform's context-aware AI engine, Text Intelligence, automates responses, routes tickets, and continuously learns from conversations to improve resolution times and team efficiency. Designed as cloud-native and lightweight, Text App operates seamlessly on the web, mobile devices, Messenger, WhatsApp, and e-commerce platforms like Shopify—no coding or technical overhead required. Ideal for companies looking to scale complexity, it includes everything out of the box. Try the full platform free for 14 days before committing.
AI-Powered Live Chat: Real-time engagement with smart reply suggestions and conversion tools.
Conversational AI & AI Agents: Create AI agents in minutes with simple workflows.
Helpdesk & Ticket Automation: Automatically assign, prioritize, and resolve issues based on custom rules.
Unified Customer View: Agents switch between email, chat, and messaging channels with full history and context.
Performance & Activity Tools: Automate follow-ups, monitor engagement, and analyze outcomes.
Start your free trial today and experience the impact of AI customer support software that’s fast, flexible, and built for modern teams.
How to use Text app?
Text App is an AI-first customer service platform that integrates live chat, helpdesk tickets, AI chatbots, and automation tools into a single workspace, designed to help businesses provide consistent, personalized support across channels while reducing manual workload and operational costs.
Core Functions of Text app
Lightweight
Distraction-free
Dark Mode
No Coding Required
Ad-Free
Auto-reply
Lightweight
Dark Mode
Usage Scenarios of Text app
- Provide AI-driven customer support
- Conduct sales lead nurturing
- Automate ticket routing and escalation
- Offer product onboarding guidance
- Quickly respond to customer inquiries via AI live chat
- Automate customer service ticket handling
Common Questions about Text app
What does Text App do?
How do I use Text App?
What are the core features of Text App?
What are the application scenarios of Text App?



















