Product Information
What is Tiledesk?
Tiledesk is a free and open-source live chat powered by AI. Utilize the multi-channel platform for web, Android, and iOS to build your own customer support. Engage your customers across all digital channels, from WhatsApp to your website.
An open-source alternative to Intercom, Zendesk, Drift, Tawk.to, Tidio, Crisp, SmartSupp, and more.
How to use Tiledesk?
Tiledesk is a free and open-source platform for building AI chatbots and connecting human agents, offering multi-channel support to automate conversations and enhance customer service efficiency. It helps businesses quickly build scalable Agentic-AI solutions for automated workflows.
Core Functions of Tiledesk
Customer service
Chatbot
Extensible via plugins/extensions
WhatsApp integration
Auto Responder
No Coding Required
Supports plugins/extensions
Auto-reply
Usage Scenarios of Tiledesk
- Customer service
- Marketing and sales
- E-commerce and retail
- Consulting and legal services
- Educational institutions
- Information Retrieval
Common Questions about Tiledesk
What does Tiledesk do?
How do I use Tiledesk?
What are the core features of Tiledesk?
What are the applications of Tiledesk?
