Ubersmith

Ubersmith is: • An all-in-one solution • Platform independent • Open and extensible Features: Billing: Our tightly integrated monitoring and billing systems showcase our expertise in usage-based billing. We offer out-of-the-box solutions for bandwidth billing, ticketed billing, power billing, and resource-based cloud billing. PA-DSS certification enables you to provide PCI-compliant security for your customers. Infrastructure: Mapping all your data centers and connections, our device manager offers easy-to-configure network and power monitoring, switch management, server metrics, and reboot controls. Integrating your operations team with your helpdesk and business teams creates opportunities for exceptional customer service. Helpdesk: Ubersmith’s support manager seamlessly integrates with all other modules to provide a unified customer view for your operations, support, and account teams. Automated ticketing operations and workflow management tools save valuable support team resources, while built-in support time billing gives you detailed control over invoicing. Customer Portal: With online payments, device monitoring, and support ticket submission capabilities, our fully-featured customer portal provides complete account management for your clients. Real-time bandwidth usage graphs and remote reboot controls allow instant insights and control, while customizable permissions ensure security. Ubersmith offers full customer lifecycle control and includes a suite of product catalog management, MSA management, opportunity, and e-quote tools to help boost sales and revenue. A robust set of workflow management tools provides automated order provisioning and team-managed order processing.

Ubersmith is a comprehensive billing, infrastructure, and customer management software solution offering a modular platform that integrates billing, monitoring, support, and device management to streamline processes, automate operations, and boost sales and revenue.