Product Information
What is Work 365?
WORK 365 is a customer experience platform designed for Microsoft CSP partners to expand and grow their cloud business.
Built on Dynamics 365, WORK 365 helps you deliver exceptional customer service, increase profit margins, and streamline accounting and sales.
With the WORK 365 billing automation platform, CSPs can completely transform the way subscription billing and invoicing are handled. WORK 365 includes:
- Billing automation and subscription management for direct and indirect Microsoft partners
- Self-service capabilities
- Customer service tools
- E-commerce functionality
How to use Work 365?
Work 365 is a customer experience platform designed for Microsoft CSP partners, helping them expand and grow cloud businesses by automating billing, subscription management, and customer service to increase profitability.
Core Functions of Work 365
Cloud-based
Cloud business automation
Cloud service management
Customer service
Usage Scenarios of Work 365
- Automate Microsoft CSP Billing, Invoicing, and Renewal Processes.
- Manage Recurring, Usage-Based, and One-Time Subscriptions with Flexible Billing Terms.
- Reduce Internal Operational Burden and Enhance Customer Experience with Self-Service.
- Simplify Azure Billing with Advanced Solutions for Microsoft Cloud Solution Providers.
- Ensure Billing Alignment with Microsoft Commerce to Eliminate Revenue Leakage.
- Help Microsoft Partners Scale Their Cloud Business Globally.
Common Questions about Work 365
What does Work 365 do?
How do I use Work 365?
What are the core features of Work 365?
What are the application scenarios of Work 365?
