Product Information
What is Flow-18?
Introducing Flow via Voice - the ultimate API enabling seamless voice interactions with any product. Harness the power of LLM and AI to create low-latency, accurate voice interactions for inclusive and intuitive technology.
How to use Flow-18?
Flow by Speechmatics is an API that leverages LLM and AI technologies to deliver low-latency, high-accuracy voice interaction capabilities for any product, designed to build responsive AI voice agents.
Core Functions of Flow-18
Provide low-latency, high-accuracy voice interaction API
Support for 55+ languages and multiple accent/dialect recognition
Support for on-premise or private SaaS cloud deployment
Provide dynamic custom dictionaries to improve recognition accuracy
Feature speaker locking mechanism to eliminate background interference
Comply with GDPR, SOC2, HIPAA, and other data security standards
Usage Scenarios of Flow-18
- Contact center automation for call handling and smart routing
- Healthcare support for management and patient assistance
- Educational support for student comprehension and learning content
- Drive-thru Restaurant Order Processing Automation and Efficiency Improvement
Common Questions about Flow-18
What does Flow do?
How do I use Flow?
What are the core features of Flow?
What are the use cases for Flow?





















