Product Information
What is Convoso?
Convoso is a CCaaS leader in contact center software for sales and lead generation teams. Since 2006, Convoso has continuously innovated its cloud-based dialing solutions to drive customer growth while supporting compliance management. Its omnichannel capabilities include the revolutionary conversational AI, Voso.ai, to further expand sales and revenue.
Clients often see a significant increase in contact rates—up to 4 times higher—after switching to Convoso. The solution offers a robust set of tools and intelligent dialing strategies to enhance call connections.
Convoso's solutions feature advanced predictive dialers, along with power, preview, and progressive dialing modes, tailored to meet the needs of various lists and campaigns.
The company is a respected leader and technology partner in the lead generation and outbound sales space. Clients may love the platform for its power and configurability, as well as the new sales and conversion records it helps achieve, but what they consistently praise is the support—from onboarding and technical assistance to customer success. Convoso's award-winning customer support team is highly commended for its dedication to helping businesses maximize their ROI with Convoso. That’s the Convoso experience.
How to use Convoso?
https://www.convoso.com/schedule-demo/
Core Functions of Convoso
Auto-responder
Omnichannel messaging
Predictive Dialer
AI-Driven
User management
Transcribe voicemails
DX5 dialer engine accelerates lead acquisition and increases call capacity
ClearCallerID monitors blocked and flagged DIDs, replacing them before they impact KPIs
Fast and accurate voicemail detection
Voso.ai conversational AI drives more sales
Automated list cleaning for prohibited numbers
Real-time customizable in-depth reporting and analytics
High configurability to enhance performance
Advanced lead filters and skill-based routing
Omnichannel outreach including conversational AI
Lead management automation
Dynamic scripting to accelerate training, maintain compliance, and guide agents toward conversion paths
Usage Scenarios of Convoso
- Outbound sales campaigns
- Warm and cold lead outreach
- Revive old leads
- Inbound call handling
- Omnichannel support
- Call recording and quality monitoring
- Compliant dialing
- Automatic payment reminders
- Appointment reminders and confirmations
- Claim follow-ups and patient outreach
- Student recruitment
- Admissions support
- Voter outreach and polling
- Public opinion surveys
Common Questions about Convoso
No common questions available, please contact customer service for details
