Product Information
What is Wachat?
Wachat Bot is an advanced multi-customer service system designed to automate and optimize customer support on WhatsApp. It includes standard and AI-powered bots, serving as additional team members that enable customer service staff to focus more on customer inquiries and resolve more tickets. With its engaging interface and user-friendly features, Wachat Bot aims to boost productivity and enhance customer service.
How to use Wachat?
To use Wachat Bot, simply register and choose between two types of bots: a standard bot or an AI bot. Customize bot rules using a block structure. The bot can answer customer queries and direct customers to the right personnel, providing valuable solutions for businesses. Additionally, Wachat Bot offers a customer-friendly chat interface where multiple support staff can be added to handle complex queries and provide 24/7 customer service outside business hours.
Core Functions of Wachat
Standard and AI bots
Customizable bot rules
Customer-friendly chat interface
Multiple agents handling complex queries
24/7 customer service
Usage Scenarios of Wachat
- Automate and optimize customer support on WhatsApp.
- Increase support team productivity and focus on customer queries.
- Close more customer tickets through collective efforts.
- Provide 24/7 customer service.
Common Questions about Wachat
What types of bots are available in Wachat Bot?
Can multiple customer service agents be added in Wachat Bot?
Does Wachat Bot provide 24/7 customer service?
What is the pricing for Wachat Bot Pro?
