Product Information
What is Gupshup?
Gupshup is a chatbot building and channel-based messaging platform that enhances customer engagement through conversational messaging in marketing, commerce, and support processes.
How to use Gupshup?
Gupshup provides businesses a platform to build chatbots and engage with customers via conversational messaging across multiple channels. Users can create custom conversational journeys with Bot Studio, integrate 30+ messaging channels with zero code, and leverage conversational AI for automated query responses and personalized interactions.
Core Functions of Gupshup
Bot Studio
Agent assistant
Integration
Conversational AI
Activity manager
Usage Scenarios of Gupshup
- Conversational Marketing
- Conversational commerce
- Conversational support
Common Questions about Gupshup
What is Gupshup?
What are the core features of Gupshup?
What are the use cases for Gupshup?
Which messaging channels does Gupshup support?
Which industries does Gupshup serve?
Can Gupshup help automate customer support?
