Product Information
What is Proto?
Proto is a leader in inclusive CX automation and multilingual contact center automation, offering businesses and governments rapidly deployable AI chatbots, live chat, ticketing, and CRM solutions.
How to use Proto?
To use Proto AICX, follow these steps: 1. Register an account on the website. 2. Explore core platform features like chatbots, live chat, ticketing, and CRM. 3. Customize customer experiences by managing global profiles. 4. Improve chatbot and agent efficiency with ChatGPT and proactive chat. 5. Gain actionable insights from data. 6. Upgrade data storage and security. 7. Explore solutions tailored for financial services, healthcare, and government agencies. 8. Access documentation and APIs to learn more about Proto's products. 9. Stay updated on Proto AICX platform features via release notes. 10. Check system status for updates or maintenance. 11. Monitor Proto's upcoming product roadmap for future enhancements.
Core Functions of Proto
Chatbot
Online chat
Tickets
Customers
Usage Scenarios of Proto
- Financial services - Proto AICX for financial customer experience
- Healthcare services - Proto AICX for medical patient experience
- Government agencies - Proto AICX for government citizen experience
Common Questions about Proto
Which industries does Proto AICX serve?



















