Product Information
What is Viable?
Viable is an AI-powered platform capable of analyzing unstructured qualitative data at scale. It leverages cutting-edge AI technologies, including GPT-4, to deliver deep insights from data without the need for spreadsheets.
How to use Viable?
To use Viable, sync your data with the platform by integrating with leading platforms like Zendesk, Intercom, or Front, or through surveys with Delighted, call transcripts with Gong, etc. You can also add data from other sources via Zapier or CSV imports. Once synced, Viable's AI will analyze the data and generate actionable insights in natural language reports.
Core Functions of Viable
AI-driven analysis for unstructured qualitative data
No spreadsheets required for data analysis
Weekly reports on the most important feedback topics
No spreadsheets or SQL queries required
Analyze various data sources, including sales call transcripts, customer support tickets, market research, and employee surveys
Metadata-based analysis for deep insights into customer characteristics and preferences
Highly secure data management with SOC 2 Type 2 certification
Usage Scenarios of Viable
- Product Management: Launch customer-loved products faster by leveraging feedback
- Customer Experience: Deliver exceptional experiences using customer feedback
- Customer Research: Organize research data and insights in one place
- Market Insights: Publish stronger messages with deep audience insights
- Employee Engagement: Boost workplace satisfaction by analyzing employee feedback
Common Questions about Viable
What data sources can Viable analyze?
How does Viable ensure data security?
How accurate are the insights generated by Viable's AI?
Can Viable handle large amounts of data?
What is the setup process for using Viable?
