Product Information
What is HelpLook?
HelpLook is a system designed for quickly setting up AI knowledge bases, enabling businesses to establish corporate AI knowledge bases, help centers, and more without any coding. It comes with built-in AI Q&A bots and AI self-service search capabilities.
How to use HelpLook?
① User Registration and Login:
- Visit the HelpLook official website: https://www.helplook.net/, click "Free Trial" on the homepage or "Get Started" in the top right corner to register using your mobile number/email.
② Create a Site
- After registration, access the backend and click "+ New" in the top left corner. Add the site icon, logo, and name sequentially, select the site language and template, then click "Confirm."
③ Add Content
- Knowledge Base: Open the "Content" section on the left side of the page, click "+", and choose to create a category or article.
Edit the article content by entering the title and body, select "Preview" to check the article's appearance, and click "Publish" to the site once everything is correct.
- Q&A Bot: Open the "AI Widgets" section on the left side of the page, input the site link, text, or file you wish to import, and click "Train Bot."
④ Configure Site Information
- Knowledge Base: Open "Settings" -> "Site Settings" on the left side of the page to configure basic site information: site icon, logo, name, language, default editor, and template. Click "Personalization" to design and preview the theme styles for the "Navigation Bar," "Homepage," and "Footer."
- AI Q&A Bot: Open "AI Widgets" -> "Settings" on the left side of the page to configure the bot's icon, avatar, name, language, welcome message, color, and other details.
Core Functions of HelpLook
Deliver smart online services with HelpLookAI: With HelpLook, you can easily unlock AI search solutions tailored to your professional field. Seamlessly integrate AI Q&A bots and AI knowledge bases into your website via AIToken, upgrading the interactive experience.
WYSIWYG article editor with Markdown support: The editor is simple and user-friendly, supporting one-click insertion of images and videos, fully compatible with Markdown format. Built-in shortcuts enhance editing efficiency. Supports real-time collaboration and instant publishing for easier teamwork.
Team collaboration and permission management: HelpLook integrates with organizational management systems like Tencent's WeCom, synchronizing organizational structures to ensure seamless collaboration. Backend permission settings enable efficient participation in knowledge management and editing by employees.
Optimize strategies with visual data analysis: Gain deep insights into user search behavior and knowledge base usage through real-time analytics reports, continuously improving the knowledge base to enhance user experience.
Usage Scenarios of HelpLook
- AI Knowledge Base: Use HelpLook to build an online knowledge base while creating your own Q&A bot, updating and storing internal documents in real-time to establish a robust internal knowledge base, solving internal documentation chaos, and improving team efficiency.
- AI Help Center: Use HelpLook to build a free help center with built-in AI search, providing comprehensive support for your product, solving user issues, enhancing product experience, and saving labor costs.
- FAQ: Use HelpLook to create online FAQs with powerful knowledge base creation and AI smart search features, enabling users to easily access company or product information, quickly resolve doubts, improve satisfaction, and boost sales.
Common Questions about HelpLook
What’s the difference between the trial and paid versions?
What is a traffic package, and what does it do?
How do I request an invoice?
