Product Information
What is Easycall phone call center?
Did you know that the average conversion rate for customer calls is 30%-50%?
EasyCall is the simplest, fastest, and most cost-effective way to set up a call center—whether for customer support, sales, or any other purpose. Now, your customers can call you with just one click.
No phone number needed
With EasyCall’s advanced web-based solution, customers can call you without the need for a phone number, eliminating their concerns about international calling fees through this web-to-web solution.
Connect multiple phone numbers and devices
Link your various devices to receive push notifications when you’re not logged into the dashboard, ensuring you never miss a call. Coming soon: Connect multiple phone numbers to answer calls just like a regular phone.
Why do I need a call center?
As a business owner, you likely already understand the importance of customer service. 86% of customers are willing to pay up to 25% more for a better customer service experience. By offering instant voice support with EasyCall, your customers will love you for it and spend more in your store.
EasyCall’s revolutionary call widget allows customers to call you without entering a phone number, switching apps, or—most importantly—interrupting their purchase process.
International calls
Since EasyCall is a web-based solution, customers can now call you from anywhere in the world without worrying about unnecessary charges.
Features
- Free international calls
- Connect multiple devices and phone numbers
- Business hours
- Voicemail
- Call recording
- Customizable widget design
- One-click calling
- Advanced call analytics and reporting
- Callback
- Visual IVR
- Roles: Agents and managers
- Screen sharing
- Remote control
- Video calls
- Call logs
- Capture customer emails/phone numbers
- Customer satisfaction surveys (NPS)
- Live chat
How to use Easycall phone call center?
EasyCall is a web-based call center solution designed to help businesses quickly and economically provide voice support to customers with one-click calling, enhancing customer service experience and sales conversion.
Core Functions of Easycall phone call center
VoIP Telephony
Click to call
Call Recording
Customer service
Voice Chat
Video Calls
Usage Scenarios of Easycall phone call center
- Provide instant voice support for customers.
- Boost sales conversion rates.
- Handle international customer calls while avoiding international long-distance charges.
- Centralize the management of sales and support calls from various sources (such as online stores, landing pages).
- Enable customers to call with one click through website widgets.
Common Questions about Easycall phone call center
What does EasyCall do?
How do I use EasyCall?
What are the core features of EasyCall?
What are the application scenarios for EasyCall?



















