Product Information
What is Kayako?
Customer service software the way you've always dreamed. Better conversations, better customer experiences. Used by over 131,000 support heroes.
How to use Kayako?
Kayako is an AI-driven customer service software and helpdesk platform designed to automate support ticket handling, reduce operational costs, and deliver exceptional customer experiences.
Core Functions of Kayako
SingleView™ Unified View
Team collaboration
Self-service Features
Social Media Support
Multi-system Integration
AI-driven Ticket Automation
Usage Scenarios of Kayako
- Customer support
- Shared inbox management
- Ticket handling
- Internal helpdesk
- E-commerce customer service
- Internal IT support
Common Questions about Kayako
What does Kayako do?
How do I use Kayako?
What are the core features of Kayako?
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