Product Information
What is Nirror?
Nirror is a customer support service for your website. It allows you to chat with visitors in real-time and view their screens.
When you're offline, Nirror records visitor videos and can trigger alerts based on customizable rules. When users encounter issues, Nirror provides you with the best visual feedback on what's actually happening on your website/web application.
How to use Nirror?
Nirror is a customer support service for websites that lets you chat with visitors in real-time and view their screens while also recording visitor videos and triggering alerts based on rules, providing visual feedback when users encounter issues on your website/web app.
Core Functions of Nirror
Visitor tracking
Usability
Availability testing
Visitor tracking
Usage Scenarios of Nirror
- Engage in Real-Time Online Chats with Website Visitors.
- View Visitors' Real-Time Screens to Understand Their Actions.
- Record Visitors' Actions on the Website When Customer Support Is Offline.
- Trigger Alerts Based on Custom Rules When Specific Events Occur.
- Obtain Visual Feedback of Users' Actions on Websites/Web Apps When They Encounter Issues.
Common Questions about Nirror
What does Nirror do?
How do I use Nirror?
What are the core features of Nirror?
What are the application scenarios of Nirror?
