Product Information
What is Cheers?
Cheers is your frontline brand's control center, answering three critical questions:
What is our reputation?
Who is driving it?
How can we improve?
Most tools stop at "what." Without the "who," the "how" is just guesswork.
Our AI-powered platform creates the first real-time dataset that directly links online reviews, social mentions, loyalty sign-ups, and NPS surveys to individual frontline employees. Instead of vague aggregate reports, managers gain clear, actionable insights: who to coach, who to recognize, and which actions actually work.
With AI-driven search and agents analyzing every public signal, your brand is judged everywhere. Cheers monitors and attributes these signals so you can actually do something about them.
Vivint Smart Home identified top performers and generated over 65,000 new five-star reviews across 400 locations in just five months.
How to use Cheers?
Cheers is an AI-powered platform helping businesses understand, attribute, and enhance frontline brand reputation by linking online feedback to individual employees for actionable insights to optimize customer experience and local search performance.
Core Functions of Cheers
No Coding Required
User ratings
Ad-Free
AI-Driven
Reviews and Recommendations
Employee engagement
No Coding Required
Reviews and recommendations
Usage Scenarios of Cheers
- Identifying top performers among frontline employees.
- Generating a large number of five-star reviews across multiple locations.
- Winning local searches on AI platforms like ChatGPT and Google.
- Coaching and recognizing employees based on customer feedback.
- Encouraging customers to leave public reviews, download apps, or participate in internal surveys.
Common Questions about Cheers
What does Cheers do?
How do I use Cheers?
What are Cheers' core features?
What are Cheers' use cases?
