Product Information
What is Dovetail?
Dovetail is a new user research and customer feedback analysis tool specifically designed to analyze qualitative data, such as open-ended survey responses, customer interview notes, and feedback from multiple sources. With Dovetail, you can uncover insights from qualitative data, store, organize, and share research findings with your team.
Here’s a brief list of what you can do with Dovetail:
- Use our real-time editor to paste existing content for analysis or import data from CSV (spreadsheet) files.
- Import data from over 750 integrations via Zapier, including social accounts like Twitter and Facebook pages.
- Code qualitative data with inline tagging featuring auto-complete, tag definitions, and color-coding.
- Document your research findings, insights, and analysis methods while maintaining references to the original raw data.
- Collaborate on group research using projects and organize your studies with drag-and-drop functionality, similar to Trello.
- Share and collaborate with colleagues, stakeholders, or clients by inviting them to your team or exporting analyses as CSV files.
Dovetail offers a 14-day free trial, after which it costs $29 per month for full access, unlimited usage, and unlimited users. This makes Dovetail significantly more affordable than tools like Atlas.ti, Dedoose, Maxqda, Nvivo, Optimal Workshop’s Reframer, and other similar platforms.
How to use Dovetail?
Dovetail is a user research and customer feedback analysis tool that helps teams analyze qualitative data, uncover insights, and store, organize, and share findings to drive product decisions.
Core Functions of Dovetail
Real-time collaboration
Content Analysis
Text analysis
Qualitative Data Analysis
Usage Scenarios of Dovetail
- Record research notes in real time or import existing data like CSV for analysis.
- Code qualitative data with inline tags and write research findings reports.
- Organize research by project and collaborate with team members and stakeholders.
- Transform customer conversations, documents, and surveys into instant insights.
- Get customer feedback and information in Slack and Microsoft Teams.
- Easily find and track research participants.
Common Questions about Dovetail
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