Product Information
What is Live helper chat?
Live Helper Chat - Real-time support for websites. Features web and desktop clients. Compatible with Windows, Linux, and Mac. Supports XMPP notifications, including GTalk, Android, iPhone, and other universal XMPP providers/applications. Enables interactive live chat for customer support. User geo-detection. Includes dispute/poll module, FAQ module - location-specific questions and answers, proactive chat invitations. Displays online users via Google Maps. Various widget placements within pages.
Self-hosting the Live Helper Chat software is free and Open Source, while the hosted service on LiveHelperchat.com follows a Freemium model.
How to use Live helper chat?
Live Helper Chat is an open-source website live customer service chat software offering features like bots, voice, video, and screen sharing, aimed at helping businesses and organizations provide interactive online support to website visitors.
Core Functions of Live helper chat
Portable Real-Time Support Chat
Usage Scenarios of Live helper chat
- Scenarios with strict data protection requirements, such as banking, healthcare, universities, and gaming industries.
- Handle production environments with over 10,000 daily chats and dozens of operators working simultaneously.
- Serve as a helpline and crisis solution.
- Offer proactive chat invitations and geolocation detection for website visitors.
Common Questions about Live helper chat
What does Live Helper Chat do?
How do I use Live Helper Chat?
What are the core features of Live Helper Chat?
What are the use cases for Live Helper Chat?
