Product Information
What is Refiner?
An in-app survey platform for web and mobile applications. Customize every aspect—design, targeting, logic—to achieve 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and over 15 integrations. Turn survey insights into market-leading products and better customer retention.
How to use Refiner?
Refiner is an in-app survey platform that helps businesses collect user feedback on web and mobile applications. Through highly customizable questionnaires and precise user targeting, it improves survey response rates to gather valuable insights, refine products, and increase customer retention.
Core Functions of Refiner
Customer segmentation
Zapier integration
Web widget surveys
Third-party integrations
Net Promoter Score (NPS)
Pop-up surveys
Zapier integration
Popup surveys
Provide in-app survey functionality
Support web and mobile app surveys
Highly customizable questionnaire design (design, targeting, logic)
Advanced user targeting and segmentation
Support various questionnaire types like NPS, CES, CSAT, PMF
Provide beautiful questionnaire displays across multiple platforms
Usage Scenarios of Refiner
- Collect user feedback to improve products
- Conduct satisfaction surveys like NPS, CSAT
- Conduct product feature research
- Perform user persona analysis
- Optimize customer experience and reduce churn
- Support in-app messaging
Common Questions about Refiner
What does Refiner do?
How do I use Refiner?
What are the core functions of Refiner?
What are the application scenarios for Refiner?
