Product Information
What is Samanage?
Samanage is a true cloud-based, multi-tenant IT service desk and asset management solution. The software unifies service desk and asset management products, enabling customers to seamlessly connect users, tickets, and assets.
The award-winning user interface is exceptionally easy to use, with many customers able to get up and running in as little as 14 days. The simplicity of the application does not compromise functionality, as it fully supports ITIL, offering incident, problem, and change management on the service desk side, and asset, contract, mobility, and warranty management on the asset management side.
Customers can fully customize the application on their own without any additional coding or professional services, allowing them to tailor the solution to meet both their current and future needs.
How to use Samanage?
Samanage is a true cloud-based, multi-tenant IT service desk and asset management solution, designed to seamlessly integrate service desk and asset management functions, helping customers easily manage users, tickets, and assets.
Core Functions of Samanage
Helpdesk Ticket System
Asset Management
IT Asset Management
Helpdesk Tickets
Usage Scenarios of Samanage
- Seamlessly integrate users, tickets, and asset management
- Conduct ITIL-ready incident management
- Handle ITIL-ready problem management
- Perform ITIL-ready change management
- Manage assets, contracts, mobile devices, and warranties
- Customers can customize apps to meet current and future needs
Common Questions about Samanage
What does Samanage do?
How do I use Samanage?
What are the core features of Samanage?
What are the use cases for Samanage?
