Product Information
What is Vtiger crm?
Vtiger CRM is an award-winning software used by over 100,000 small and medium-sized businesses across 106 countries to manage their sales, marketing, and customer service departments.
It offers both a completely free open-source version and a low-cost cloud version. Both versions provide access to extensive product documentation on wiki.vtiger.com/vtiger6 and helpdocs.vtiger.com, with the cloud version including free technical and product support via phone, email, and chat.
The cloud version of Vtiger sets up in seconds and is ready to use out of the box. It is fully customizable from the user interface, includes all add-ons, and features integrated product training, walkthroughs, and documentation.
The open-source software is installed directly and integrated into a single installer available for Windows and Linux (Redhat, Debian, SUSE, Fedora, and Mandrake). The database, web server, and other software required to run Vtiger are automatically configured by the installer.
Vtiger CRM offers a wide range of features:
**In Sales:**
- Contact Management
- Sales Pipeline Management
- Leads & Opportunities
- Web-to-Lead Forms
- Quotes & Invoices
- Mass Email Campaigns
- Sales Forecasting
- Social CRM
- Payment Processing
- Multi-Currency Support
- Autoresponder Campaigns
**In Support:**
- Contact Management
- Case Management
- Knowledge Base
- Web + Email to Ticket
- SLAs
**Additional Features:**
- Project Management
- Inventory Management
- Document Management
- Enterprise Collaboration
- Reporting
- Integrations
- Mobile App
Vtiger CRM integrates with third-party productivity tools. The open-source version integrates with Microsoft Outlook, Office, Exchange, Thunderbird, and more. The cloud version also integrates with Gmail, Google Contacts, Calendar, and Drive; Office 365; DocuSign; Zapier; QuickBooks; Xero and Tally; payment systems like PayPal and Authorize.NET; and telephony systems such as Asterisk, Twilio, and Plivo.
How to use Vtiger crm?
Vtiger CRM is award-winning software for SMBs to manage sales, marketing, and service with AI-enhanced customer interactions and automation.
Core Functions of Vtiger crm
Marketing Automation
Real-time collaboration
REST API
Inventory Management
Help desk ticketing
API integration
Usage Scenarios of Vtiger crm
- Manage sales, marketing, and customer service departments.
- Conduct contact management and sales process management.
- Handle customer cases and knowledge base.
- Perform project management and inventory management.
- Automate sales, marketing, and customer service tasks with AI capabilities.
- Suitable for various industries including IT, manufacturing, finance, real estate, and more.
Common Questions about Vtiger crm
What does Vtiger CRM do?
How do I use Vtiger CRM?
What are the core features of Vtiger CRM?
What are the application scenarios for Vtiger CRM?
