Product Information
What is Whatshelp?
WhatsHelp is a CRM and customer communication platform that enables exchanging messages with customers or sending targeted notifications via popular mobile messaging apps. Chat, broadcast, and bots—all in one place! WhatsHelp allows customers to place orders in real-time, personally and privately through Messenger, and ask questions directly via Messenger. Companies can connect with customers using push notifications. The website widget lets visitors chat with company staff via Facebook Messenger, keeping the conversation going even after they leave your site.
How to use Whatshelp?
WhatsHelp is a customer relationship management and communication platform designed to assist businesses in engaging with customers through popular mobile messaging apps like Facebook Messenger. It enables message exchanges, targeted notifications, and integrates chat, broadcast, and bot functionalities to enhance customer service efficiency and interaction.
Core Functions of Whatshelp
Customer service
Usage Scenarios of Whatshelp
- Businesses communicate with customers via popular mobile messaging apps.
- Businesses send targeted notifications to customers.
- Customers ask questions and place orders in real-time and privately via Messenger.
- Businesses reach customers via push notifications.
- Website visitors chat with company staff on Facebook Messenger via widgets, continuing conversations even after leaving the site.
Common Questions about Whatshelp
What does WhatsHelp do?
How do I use WhatsHelp?
What are the core features of WhatsHelp?
What are the use cases for WhatsHelp?
