Product Information
What is Zoho assist?
Provide easy remote support to customers' computers through web-based, on-demand sessions. Effortlessly set up unattended remote access and manage PCs, laptops, mobile devices, and servers from afar. Establish secure connections in seconds for remote desktop assistance.
**Outsourced IT and MSP Support**
Support clients worldwide with ease. Efficiently manage remote machines to enhance customer satisfaction.
**Customer Support**
Connect to customers' desktops remotely. Gaining remote PC access allows quicker troubleshooting and ensures client contentment.
**IT Helpdesk**
Empower your IT helpdesk to resolve issues remotely. Speed up resolution times and deliver outstanding service.
How to use Zoho assist?
Zoho Assist is a web-based remote desktop software designed to provide instant remote support and unattended remote access, enabling IT and support teams to easily and securely manage and troubleshoot remote PCs, laptops, mobile devices, and servers.
Core Functions of Zoho assist
Unattended Access
Remote wake-up
Remote support
Secure File Sharing
Custom branding
Custom domain
Usage Scenarios of Zoho assist
- Provide remote support for outsourced IT and MSPs, manage remote computers
- Connect to clients' remote desktops for troubleshooting to enhance customer satisfaction
- Empower IT helpdesks to remotely resolve client issues, reducing resolution time
- Perform unattended remote access to computers and mobile devices for monitoring, maintenance, and troubleshooting
Common Questions about Zoho assist
What does Zoho Assist do?
How do I use Zoho Assist?
What are the core features of Zoho Assist?
What are the use cases for Zoho Assist?
