Product Information
What is Full help?
Full Help is a feature-rich, self-hosted helpdesk solution. It's a one-time payment helpdesk and knowledge base software that you install on your own server. It supports email, live chat, contact forms, and API conversation channels.
The knowledge base is fully customizable with themes. Install your own default or customize the default setup using custom CSS and JavaScript.
The live chat widget can be personalized with custom colors and text.
Manage multiple accounts with a single login session, enabling multi-company support.
Supports GPG/PGP email encryption.
Conversation attachments.
Read receipts.
Incoming channels.
Supported email service providers for outbound emails: SMTP, SparkPost, Amazon SES, Mailgun.
Supported email service providers for website emails: MailGun, Postmark.
How to use Full help?
Full Help is a feature-rich, self-hosted helpdesk and knowledge base software that businesses can install on their own servers with a one-time payment, offering a comprehensive customer support solution.
Core Functions of Full help
Support Themes
GPG encryption
PGP encryption
Support multiple users
Multilingual
Contact Form
Usage Scenarios of Full help
- Customers can seek help via email, live chat, contact forms, or API channels.
- Businesses can create and customize their own knowledge bases for customer self-service.
- Support helpdesk needs for multiple companies or clients, managed via single sign-on.
- Ensure encrypted and secure sensitive customer email communications.
- Customers can send attachments during conversations for easier issue description.
Common Questions about Full help
What does Full Help do?
How do I use Full Help?
What are the core features of Full Help?
What are the use cases for Full Help?
