Product Information
What is Zivor?
Zivor.io aims to make customer engagement simple and effective for businesses of any size. With an intuitive interface and a powerful suite of tools, Zivor.io helps you manage everything from customer support to team collaboration—all from a single platform.
Here’s how Zivor.io can assist you:
**Meeting Scheduler**: Easily book meetings with clients or team members. Sync schedules, set reminders, and eliminate the hassle of back-and-forth emails.
**Knowledge Base Platform**: Provide quick answers to common questions with a self-service knowledge base. This reduces support requests and gives customers the information they need anytime.
**Task Creation & Assignment**: Efficiently manage your team’s tasks. Create assignments, delegate them to team members, and track progress to ensure nothing slips through the cracks.
**Ticketing System for Customer Support**: Handle customer inquiries seamlessly with a smart ticketing system. Prioritize, assign, and track tickets to ensure quick resolutions and satisfied customers.
**CRM for User Contacts**: Keep all customer information in one place. Use Zivor.io’s contact system to manage and nurture relationships, just like a built-in CRM.
**Visitor Analytics**: Gain valuable insights into who visits your website. See where visitors come from, how they interact with your site, and use this data to enhance the customer experience.
**AI Chatbots**: Set up automated chat flows powered by ChatGPT to handle customer queries effortlessly. Zivor.io’s AI can instantly answer common questions, freeing up your time for more critical tasks.
**Live Chat**: Provide real-time support directly from your website. Engage with customers when they need help and turn interactions into opportunities.
**Unified Messaging**: Manage all communications from one place. Respond to messages on WhatsApp, Telegram, and Viber using a single dashboard, saving time and effort.
How to use Zivor?
Zivor is an all-in-one live chat and customer engagement platform for businesses of all sizes to streamline support and teamwork.
Core Functions of Zivor
Website real-time chat
Usage Scenarios of Zivor
- Schedule client or team meetings
- Provide FAQs via self-service knowledge base
- Manage and assign team tasks
- Handle customer support tickets
- Unify messages from WhatsApp, Telegram, and Viber
- Automate customer inquiries with AI
Common Questions about Zivor
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