Product Information
What is Zendesk chat?
Zendesk Chat (formerly known as Zopim) is a simple chat widget that allows you to sell directly to website visitors.
**Easy to Set Up**
"From creating an account to seeing the chat widget live on your site takes just 60 seconds. Tested and approved by non-technical users."
**One-Time Setup**
To display the chat widget on your website, simply copy and paste a single line of script into your site's HTML. It works wherever you place it—no editing required.
**No Software Download Needed**
All you need is a browser to start chatting with customers. Just log in to the dashboard and begin.
**Platform Plugins/Add-ons**
One-click deployment is available for the following platforms:
- WordPress
- Shopify
- Magento
- OsCommerce
How to use Zendesk chat?
Zendesk Chat is a live chat widget that helps businesses engage with customers in real time via websites, mobile devices, and social media, enabling direct sales and support.
Core Functions of Zendesk chat
Real-time support chat
Workflow Automation
Real-Time Customer Service Chat
Workflow Automation
Usage Scenarios of Zendesk chat
- Sell products directly to website visitors
- Engage customers in real-time via web, mobile, and social media
- Use chatbots for repetitive customer inquiries
- Have agents handle complex service requests
- Stimulate sales with proactive chats
- Offer self-service options like order status or balance checks
Common Questions about Zendesk chat
What does Zendesk Chat do?
How do I use Zendesk Chat?
What are the core features of Zendesk Chat?
What are the application scenarios of Zendesk Chat?
