Tool Introduction
What is Talklab?
Our platform analyzes customer chats to provide detailed actionable reports from emotional scores to behavioral labels. Search through topic browsing conversations and filter selected chats using natural language prompts. Reduce your churn and increase customer satisfaction, change common customer service metrics to Talklab’s AI-driven insights.
How to use Talklab?
Talklab is an AI-driven chat analytics platform that analyzes customer conversations and provides detailed and actionable reports to help enterprises convert common customer service metrics into AI-driven insights, thereby reducing customer churn and improving customer satisfaction.
Core Functions of Talklab
Analyze customer chat history
Provide detailed and actionable reports
Generate emotional scores
Generate behavior tags
Support search conversations by topic
Support natural language prompt filter chat
Use Cases of Talklab
- Reduce customer churn rate
- Improve customer satisfaction
- Optimize customer support service quality
- Transform general customer service metrics into AI-driven insights
- Help B2B companies optimize customer support
Common Issues of Talklab
What does Talklab do?
How do I use Talklab?
What are the core functions of Talklab?
What are the application scenarios of Talklab?
