Tool Introduction
What is Variphy?
UC data the right way. Variphy is the reporting and analytics platform of choice for unified communications. Visualize, search, analyze and report on all your Cisco CUCM, UCCX, Webex Calling, WebEx Contact Center, Zoom Phone, Microsoft Teams data in a single glass solution with Variphy.
How to use Variphy?
Variphy is a unified communications reporting and analytics platform that visualizes, searches, analyzes and reports on all data from Cisco CUCM, UCCX, Webex Calling, Webex Contact Center, Zoom Phone and Microsoft Teams in a unified interface.
Core Functions of Variphy
Unified Communications Data Reporting and Analysis
Call Analysis and Performance Monitoring
Contact Center Analytics and Real-Time Wallboard
Dial plan management
Change management and configuration documentation
Remote phone control and troubleshooting
Use Cases of Variphy
- Unified Communications Data Visualization and Reporting
- Optimize call center performance and agent activity
- Plan and manage dial plan capacity
- Document critical configuration changes
- Remote testing and troubleshooting telephone equipment
- Monitor call queue and agent status
Common Issues of Variphy
What does Variphy do?
How do I use Variphy?
What are the core functions of Variphy?
What are the application scenarios of Variphy?
